How to Request a Refund

To request a refund within 30 days of the start of your subscription follow the steps below:

  1. Go to > My Account > Subscriptions.
  2. Click the View button beside the subscription you would like refunded.
  3. Click the Cancel button to cancel your subscription. This will ensure no further payments are processed while your refund is being processed.
  4. Record your subscription # shown at the top of the page.
  5. Complete and submit our Refund Request Form.